As the competition continues to heat up in the electricity market, companies vying for new customers are listening to what people really want besides low rates—making life easier one touch at a time. Savvy customers want to pay and manage their accounts quicker and easier via their smartphones—and at least two energy companies stand ready to deliver.
Earlier this month, TXU Energy was the first utility to release the TXU Energy Mobile App for the iPhone®, iPad® and iPod touch® that not only allows customers to view and pay bills, but also connects TXU Energy’s residential customers with some of the most popular features available through txu.com. The app also provides instant auto-sync between customers’ iPhones and their online TXU Energy accounts. Coming July 8, customers will even be able to use their smart phone to manage their home’s temperature, no matter where they are. TXU Energy’s free app allows users of its TXU Energy iThermostat to manage their home’s heating and air conditioning through a new mobile web site that lets them view real-time temperature settings and even adjust the temperature setting, all from a handheld.
Not to be left out, Bounce Energy rebounded with the Bounce Energy iPhone app of its own. Current customers can view and pay bills, add or edit payment types, set up auto pay, one time bill payments, contact customer service and even read the latest energy saving tips and insight. Earlier this week, Bounce Energy also made it possible for Facebook users to purchase electricity without even leaving Facebook—a full-sign up experience that is unique only to the utility company.
Electricity retailers are fiercely competing for your business—so what are you waiting for? With so many options, plans, and perks, it’s sometimes a bit confusing to know which electric retailer to pick. At Live Energy, we can take the guesswork out of the equation. To learn your options and ask questions, talk to a certified energy advisor from Live Energy today at 877- 810-7770.